Last updated: 13.08.2026
MonaDea ("we," "us," "our") operates www.monadea.org and our Etsy shop. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Order information: name, email address, billing information (processed by our payment provider — we do not store full payment card details ourselves)
- Reading personalization information: birth date, questions you submit, and in some cases information about other people you mention (a partner, an ex, a deceased loved one) in order to prepare your personalized reading
- Website usage information: standard analytics data (pages visited, general location, device type) if analytics tools are enabled on the site
How We Use This Information
- To prepare and deliver your personalized reading
- To process payment and fulfill your order
- To communicate with you about your order
- To improve our products and website (in aggregate, non-identifying form)
- [If applicable: To send marketing communications, only if you've opted in]
How We Protect Sensitive Reading Information
We understand that the personal details shared for a reading — including information about relationships, grief, or personal struggles — are sensitive. We do not sell this information, and we limit its use strictly to preparing your reading.
Third-Party Services
We use third-party services to operate this business, including Payment System Provider, Hosting provider, and Etsy (for orders placed through our Etsy shop, subject to Etsy's own privacy policy). Each of these providers has access to only the information necessary to perform their function.
Contact Us
Questions about this policy or your data can be sent to info@monadea.org.