Ordering & Delivery
How do I receive my reading?
After checkout, submit your birth date or question in the field provided. Your personalized reading is prepared and delivered to your email within 24 hours.
What information do I need to provide?
It depends on the reading — numerology and astrology readings need your date of birth, tarot and rune readings need your specific question, and a few readings (like compatibility or couple's readings) need a second person's information. Each product page tells you exactly what's needed.
Can I order for someone else, like a gift?
Yes — simply enter the recipient's information (birth date, question, etc.) instead of your own at checkout, and let us know in the order notes that it's a gift if you'd like the reading addressed to them by name.
What format is my reading delivered in?
Every reading is delivered as a digital file (PDF) you can view on any device or print at home. No physical item is shipped.
About the Readings
Are these readings guaranteed to be accurate?
Our readings offer reflective, spiritual guidance and perspective — not verified facts or guaranteed predictions. We believe in being upfront about this: these traditions offer real value for reflection and decision-making, but no reading can replace your own judgment, professional advice, or direct communication with the people in your life.
Do you offer medical, legal, or financial advice?
No. Several of our readings touch on health, money, or legal situations, and each of those listings says so clearly — please treat these as spiritual, reflective guidance alongside (never instead of) advice from a licensed professional.
Can a spell or ritual make someone fall in love with me, or do something against their will?
No, and we don't offer readings framed that way. Every love-focused reading in our shop is built around opening your own energy and heart — never around controlling or overriding another person's free will. Healthy connection is always freely chosen by both people.
Refunds & Support
What's your refund policy?
Please, see our refund and return policy.
What if I made a mistake in my order (wrong birth date, typo in my question)?
Contact us as soon as possible after ordering, ideally before your reading has been prepared — we're happy to correct it.
I have a question that's not answered here.
Reach out anytime at info@monadea.org — we're happy to help before or after your purchase.